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refund

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This function makes it possible to re-credit the buyer’s account.

Recommended interfaceVersion: CR_WS_2.55

  • PROD
    https://office-server.sogenactif.com/rs-services/v2/cashManagement/refund
    method
    POST
  • TEST
    https://office-server-sogenactif.test.sips-services.com/rs-services/v2/cashManagement/refund
    method
    POST
  • PROD
    https://office-server.sogenactif.com/services/v2/cashManagement?wsdl
    method
    POST
  • TEST
    https://office-server-sogenactif.test.sips-services.com/services/v2/cashManagement?wsdl
    method
    POST

Required

  • currencyCode
    presence
    Required
    Interface version
    2.0

    Currency code for the transaction. This code is ISO 4217 compatible.

    List of values
    032
    Argentinean Peso
    036
    Australian Dollar
    048
    Bahrain Dinar
    116
    Cambodian Riel
    124
    Canadian Dollar
    144
    Sri Lanka Rupee
    156
    China Yuan Renminbi
    191
    Croatia Kuna
    203
    Czech Republic Koruna
    208
    Danes crown
    344
    Hong Kong dollar
    348
    Hungary Forint
    352
    Iceland Rupee
    356
    Indian rupee
    376
    Israel Shekel
    392
    Japanese Yen
    410
    South Korean Won
    414
    Kuwait Dinar
    458
    Malaysia Ringgit
    480
    Mauritius Rupee
    484
    Mexican Peso
    524
    Nepal Rupee
    554
    New Zealand Dollar
    578
    Norwegian crown
    634
    Qatar Riyal
    643
    Russia Ruble
    682
    Saudi Arabia Riyal
    702
    Singapore Dollar
    710
    South Africa Rand
    752
    Swedish crown
    756
    Swiss Franc
    764
    Thailand Baht
    784
    United Arab Emirates Dirham
    788
    Tunisia Dinar
    826
    Pound
    840
    American Dollar
    901
    Taiwan Dollar
    941
    Serbian Dinar
    946
    Roumania New Leu
    949
    New Turkish Lira
    952
    CFA Franc
    953
    CFP Franc
    975
    Bulgaria Lev
    978
    Euro
    980
    Ukraine Hryvnia
    985
    Poland Zloty
    986
    Brazilian Real
  • interfaceVersion
    presence
    Required
    Interface version
    2.0

    Version of the interface used. It is composed of a prefix that varies according to the function used and a version number (e.g. IR_WS_2.47).

    Please refer to the function page for the value to use. Use the latest interface version number.

    List of values
    CR_WS_2.
    Sogenactif Office Serveur (SOAP/JSON) interface for Cash Management functions.
  • keyVersion
    presence
    Required
    Interface version
    2.0

    Version of the merchant’s secret key used to calculate the imprint of the message (key stored by the merchant to verify the imprint of the automatic and manual notifications).

  • merchantId
    presence
    Required
    Interface version
    2.0

    Identifier of the shop, this value is provided to the merchant by Sogenactif during the shop registration.

  • operationAmount
    presence
    Required
    Interface version
    2.0

    Amount of the operation (refund, cancellation, validation etc). The amount must be transmitted in the smallest unit of currency.For example in euros: an amount of EUR 10.50 must be transmitted in the form 1050.

  • seal
    presence
    Required
    Interface version
    2.0

    Message seal used to ensure the integrity of the request and the authentication of sender / receiver of the message.

Optional

Request sample

            {
  "currencyCode": "978",
  "interfaceVersion": "CR_WS_2.3",
  "merchantId": "011223344550000",
  "operationAmount": "1000",
  "operationOrigin": "SO_BATCH",
  "transactionReference": "TREFEXA2012",
  "keyVersion": "1",
  "seal": "bed2f99d4137d402fde0c86a182f7d4f01c68e57d8a073fe5e920c57d06da1b5"
}

        
                  <urn:refund>
         <urn:input>
            <urn:operationAmount>1000</urn:operationAmount>
            <urn:currencyCode>978</urn:currencyCode>
            <urn:merchantId>011223344550000</urn:merchantId>
            <urn:interfaceVersion>CR_WS_2.2</urn:interfaceVersion>
            <urn:transactionReference>TREFEXA2012</urn:transactionReference>
            <urn:operationOrigin>SO_BATCH</urn:operationOrigin>
         </urn:input>
      </urn:refund>

Required

  • seal
    presence
    Required
    Interface version
    2.0

    Message seal used to ensure the integrity of the request and the authentication of sender / receiver of the message.

Optional

  • acquirerResponseCode
    presence
    Optional
    Interface version
    2.0

    Response code returned by the acquirer during an authorisation request.

    List of values
    00
    Transaction approved or processed successfully
    02
    Contact payment mean issuer
    03
    Invalid acceptor
    04
    Keep the payment mean
    05
    Do not honour
    07
    Keep the payment mean, special conditions
    08
    Approve after identification
    12
    Invalid transaction
    13
    Invalid amount
    14
    Invalid PAN
    15
    Unknown payment mean issuer
    17
    Payment aborted by the buyer
    20
    Invalid response (error in server domain)
    24
    Operation not authorised
    25
    Transaction not found
    30
    Format error
    31
    Id of the acquiring organisation unknown
    33
    payment mean expired (Paypal / Cofidis)
    34
    Fraud suspicion
    40
    Function not supported
    41
    Payment mean lost
    43
    Payment mean stolen
    51
    Insufficient or exceeded credit
    54
    Payment mean expired (CB / Visa / MC / WLAcq / BCMC)
    55
    Wrong PIN
    56
    Payment mean missing from the file
    57
    Transaction unauthorised for this payment mean holder
    58
    Transaction forbidden to the terminal
    59
    Fraud suspicion
    60
    The payment mean acceptor must contact the acquirer
    61
    Exceeds the amount limit
    62
    Transaction awaiting payment confirmation
    63
    Security rules not complied with
    65
    Allowed number of daily transactions has been exceeded
    68
    Response not received or received too late
    75
    Exceeded number of PAN attempts
    87
    Terminal unknown
    90
    System temporarily stopped
    91
    Payment mean issuer inaccessible
    92
    The transaction does not contain enough information to be routed to the authorizing agency
    93
    Transaction cannot be completed: violation of law
    94
    Duplicated transaction
    96
    System malfunction
    97
    Request time-out; transaction refused
    98
    Server unavailable; network routing requested again
    99
    Incident with initiator domain
    A1
    Transaction refused because the 3-D Secure authentication data is missing
    A4
    Transaction refused because the 3-D Secure authentication exemption is misused
    R1
    the cardholder (or his bank) has revoked recurring payments made at a merchant
    R3
    the cardholder (or his bank) has revoked all recurring payments
  • authorisationId
    presence
    Optional
    Interface version
    2.0

    Authorisation ID returned by the acquirer if the authorisation request is accepted.

  • errorFieldName
    presence
    Optional
    Interface version
    2.21

    Error field name of the incoming request. Present when responseCode = 12 or 30.

  • newAmount
    presence
    Optional
    Interface version
    2.0

    Amount of the transaction updated after checkout operation.For example, if after having completed an accepted authorisation request for EUR 10.00, a merchant cancels EUR 3.00, the newAmount field at the end of the cancellation shall be EUR 7.00.The amount is transmitted in the smallest unit of currency.Example for euros: an amount of EUR 10.50 must be transmitted in the form 1050.

  • newStatus
    presence
    Optional
    Interface version
    2.0

    Status of the transaction updated after a checkout operation. The status of a transaction is described by different keywords which change during the operations it undergoes.

    List of values
    ABORTED
    Transaction totally aborted
    CANCELLED
    Transaction totally cancelled
    CAPTURED
    Transaction sent to the bank
    CAPTURE_REFUSED
    Capture refused
    CREDITED
    Transaction totally refund
    ENDED
    Transaction ended
    EXPIRED
    Transaction expired
    PENDING
    Transaction waiting for the authorisation request response
    PREPROD
    Transaction of a merchant which is in the pre-production mode. It cannot be settled.
    REFUSED
    Transaction refused
    TO_AUTHORIZE
    Transaction waiting for the authorisation request
    TO_CAPTURE
    Transaction to send to the bank to debit the user
    TO_CHALLENGE
    Transaction with a fraud suspicion
    TO_CONFIRM_AUTHOR
    Transaction waiting for confirmation of authorization.
    TO_CONFIRM_CAPTURE
    Transaction waiting for confirmation of settlement
    TO_CONFIRM_CREDIT
    TO_CREDIT
    Transaction to send to the bank to credit the user
    TO_REPLAY
    Transaction waiting for a validation with authorization request
    TO_VALIDATE
    Transaction waiting for a validation
    UNDEFINED
    Transaction status not defined
    WAITING_AUTHOR
    Technical status for transaction in a temporarily state waiting for a authorisation batch response
  • operationDateTime
    presence
    Optional
    Interface version
    2.0

    Date and time calculated by Sogenactif on which the transaction has been completed.

  • responseCode
    presence
    Optional
    Interface version
    2.0

    Sogenactif server response code.

    List of values
    00
    Operation accepted
    01
    For panToToken and tokenToPan methods, partial success
    02
    Request of authorized on via telephone with the issuer because of exceeding the card authorization threshold
    03
    Invalid merchant contract
    05
    Refused authorization
    11
    Used for differed check. The PAN is blocked
    12
    Invalid transaction. Please check the request parameters
    14
    Invalid PAN or payment mean data check is failed (e.g. card number or the visual cryptogram of the card or AVS address)
    17
    Customer cancellation
    24
    • In response to a cash management operation: operation not authorized. The operation you wish to perform is not compliant with the transaction status or another operation is in progress at the same time
    • In response to a payment creation: operation rejected, request already carried out with the same data and the same parameters
    25
    Transaction unknown by Sogenactif
    30
    Format error
    34
    Fraud suspicion (seal erroneous)
    40
    Function not supported: the operation that you wish to perform is not part of the operation type for which you are authorized
    51
    Amount too high
    54
    Payment mean expiry date is past
    55
    Merchant doesn’t accept prepaid cards
    57
    Refund operation refused because the original transaction was subject of an unpaid
    60
    Transaction pending
    62
    Waiting the confirmation for the transaction (used by PayPal 1.0)
    63
    Security rules not observed, transaction stopped
    75
    Number of attempts to enter the data of the payment mean from Sogenactif Paypage is exceeded
    90
    Service temporarily not available
    94
    Duplicated transaction: the transactionReference has been used previously
    97
    Session expired (no action from the user during 15 minutes), transaction refused
    99
    Temporarily problem with the payment server
  • settlementArchivingReference
    presence
    Optional
    Interface version
    2.49

    Data provided to the acquirer for processing settlements and reconciliations. By default generated by the Sogenactif platform. Its supply by the merchant is subject to strong constraints. Contact Sogenactif to use this data in requests.

Response sample

            {
  "acquirerResponseCode": "00",
  "authorisationId": "123456789102",
  "newAmount": 0,
  "operationDateTime": "2012-10-16T23:45:34-12:00",
  "responseCode": "00",
  "newStatus": "TO_CREDIT",
  "seal": "919b544bfb60539c8979992bc469e0b4229030ee2462a51f62c9cbd3510b3647"
}

        
                  <refundResponse xmlns="urn:sips:cn:contract:office:cashmanagement:v2">
         <output>
            <acquirerResponseCode>00</acquirerResponseCode>
            <authorisationId>123456789102</authorisationId>
            <newAmount>0</newAmount>
            <newStatus>TO_CREDIT</newStatus>
            <operationDateTime>2012-10-16T23:45:34-12:00</operationDateTime>
            <responseCode>00</responseCode>
         </output>
      </refundResponse>

Changelog


Interface version Data Attendance Container
2.20 customerContact Request
2.20 email Container
  • customerContact
    • 2.20 firstname Container
  • customerContact
    • 2.20 gender Container
  • customerContact
    • 2.20 initials Container
  • customerContact
    • 2.20 lastname Container
  • customerContact
    • 2.5 mobile Container
  • customerContact
  • paypal
    • 2.20 phone Container
  • customerContact
    • 2.20 title Container
  • customerContact
    • 2.12 intermediateServiceProviderId Request
    2.48 merchantLocationId Request
    2.0 operationOrigin Request
    2.5 paymentMeanData Request
    2.5 passbe Container
  • paymentMeanData
    • 2.5 settlementModeList Container
  • passbe
    • 2.5 cofinoga3xcb Container
  • paymentMeanData
    • 2.5 creditIndicator Container
  • cofinoga3xcb
    • 2.12 bcaCup Container
  • paymentMeanData
    • 2.12 settlementMode Container
  • bcaCup
    • 2.5 paypal Container
  • paymentMeanData
    • 2.5 dupDesc Container
  • paypal
    • 2.5 invoiceId Container
  • paypal
    • 2.5 addrOverride Container
  • paypal
    • 2.5 dupFlag Container
  • paypal
    • 2.5 dupCustom Container
  • paypal
    • 2.5 dupType Container
  • paypal
    • 2.5 landingPage Container
  • paypal
    • 2.5 sdd Container
  • paymentMeanData
    • 2.5 mandateAuthentMethod Container
  • sdd
    • 2.5 mandateUsage Container
  • sdd
    • 2.5 mandateCertificationType Container
  • sdd
    • 2.6 s10TransactionReference Request
    2.6 s10TransactionId Container
  • s10TransactionReference
    • 2.6 s10TransactionIdDate Container
  • s10TransactionReference
    • 2.12 sealAlgorithm Request
    2.33 settlementArchivingReference Request/Response
    2.33 settlementMerchantSpecificData Request
    2.0 transactionReference Request
    2.0 currencyCode Request
    2.0 interfaceVersion Request
    2.0 keyVersion Request
    2.0 merchantId Request
    2.0 operationAmount Request
    2.0 seal Request/Response
    2.0 acquirerResponseCode Response
    2.0 authorisationId Response
    2.21 errorFieldName Response
    2.0 newAmount Response
    2.0 newStatus Response
    2.0 operationDateTime Response
    2.0 responseCode Response
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