cancel (batch)
To search in the page use Ctrl+F on your keyboard
This function makes it possible to edit the amount of a transaction or to cancel a transaction to be sent to a bank.
You cannot cancel a cancelled operation and you cannot cancel an amount higher than the original one.
Request
Required
-
amount
- presence
- Required
- Interface version
- 4
- Order
- 4
Transaction amount. The amount must be transmitted in the smallest currency unit.For example in euros: an amount of EUR 10.50 must be transmitted in the form 1050.
-
currencyCode
- presence
- Required
- Interface version
- 4
- Order
- 5
Currency code for the transaction. This code is ISO 4217 compatible.
List of values
032
- Argentinean Peso
036
- Australian Dollar
048
- Bahrain Dinar
116
- Cambodian Riel
124
- Canadian Dollar
144
- Sri Lanka Rupee
156
- China Yuan Renminbi
191
- Croatia Kuna
203
- Czech Republic Koruna
208
- Danes crown
344
- Hong Kong dollar
348
- Hungary Forint
352
- Iceland Rupee
356
- Indian rupee
376
- Israel Shekel
392
- Japanese Yen
410
- South Korean Won
414
- Kuwait Dinar
458
- Malaysia Ringgit
480
- Mauritius Rupee
484
- Mexican Peso
524
- Nepal Rupee
554
- New Zealand Dollar
578
- Norwegian crown
634
- Qatar Riyal
643
- Russia Ruble
682
- Saudi Arabia Riyal
702
- Singapore Dollar
710
- South Africa Rand
752
- Swedish crown
756
- Swiss Franc
764
- Thailand Baht
784
- United Arab Emirates Dirham
788
- Tunisia Dinar
826
- Pound
840
- American Dollar
901
- Taiwan Dollar
941
- Serbian Dinar
946
- Roumania New Leu
949
- New Turkish Lira
952
- CFA Franc
953
- CFP Franc
975
- Bulgaria Lev
978
- Euro
980
- Ukraine Hryvnia
985
- Poland Zloty
986
- Brazilian Real
-
merchantId
- presence
- Required
- Interface version
- 4
- Order
- 2
Identifier of the shop, this value is provided to the merchant by Sogenactif during the shop registration.
-
recordSequence
- presence
- Required
- Interface version
- 4
- Order
- 1
Transaction order in a Sogenactif Office Batch file.
-
transactionReference
- presence
- Required
- Interface version
- 4
- Order
- 3
The merchant can choose of referencing his transactions by a transactionId or a transactionReference.transactionReference uniquely identifies a transaction throughout the life of the shop.
Optional
-
operationOrigin
- presence
- Optional
- Interface version
- 4
- Order
- 6
Origin of an operation (for example: name of the program), set by the sender of the request (merchant or Sogenactif).This field will be present in the operations log sent to the merchant on a daily basis.
-
s10TransactionReference
- presence
- Optional
- Interface version XML
- 5
- Interface version CSV
- 5
- Order
- 7
Contains the identification of the transaction (to be compliant with Sogenactif 1.0).Contains the data pair (s10TransactionId, s10TransactionIdDAte) which ensures the uniqueness of the transaction 1.0.
Contains
-
s10TransactionId
- presence
- Required
- Interface version
- 4
- Format
-
N6Any character is accepted
The merchant can choose between transactionId and transactionReference (by default) to identify his transactions.s10TransactionId is an alternative identifier for the transaction to be compliant with Sogenactif 1.0. The couple s10TransactionId/s10TransactionIdDate ensures the unicity of the transaction.
-
s10TransactionIdDate
- presence
- Optional
- Interface version
- 4
Date of the transaction (expressed in the Sogenactif server time zone).The couple s10TransactionId/s10TransactionIdDate ensures the unicity of the transaction 1.0.The use of this couple instead of transactionReference depends on an option in the merchant configuration.
Request sample
Response
Required
-
amount
- presence
- Required
- Interface version
- 4
- Order
- 4
Transaction amount. The amount must be transmitted in the smallest currency unit.For example in euros: an amount of EUR 10.50 must be transmitted in the form 1050.
-
currencyCode
- presence
- Required
- Interface version
- 4
- Order
- 5
Currency code for the transaction. This code is ISO 4217 compatible.
List of values
032
- Argentinean Peso
036
- Australian Dollar
048
- Bahrain Dinar
116
- Cambodian Riel
124
- Canadian Dollar
144
- Sri Lanka Rupee
156
- China Yuan Renminbi
191
- Croatia Kuna
203
- Czech Republic Koruna
208
- Danes crown
344
- Hong Kong dollar
348
- Hungary Forint
352
- Iceland Rupee
356
- Indian rupee
376
- Israel Shekel
392
- Japanese Yen
410
- South Korean Won
414
- Kuwait Dinar
458
- Malaysia Ringgit
480
- Mauritius Rupee
484
- Mexican Peso
524
- Nepal Rupee
554
- New Zealand Dollar
578
- Norwegian crown
634
- Qatar Riyal
643
- Russia Ruble
682
- Saudi Arabia Riyal
702
- Singapore Dollar
710
- South Africa Rand
752
- Swedish crown
756
- Swiss Franc
764
- Thailand Baht
784
- United Arab Emirates Dirham
788
- Tunisia Dinar
826
- Pound
840
- American Dollar
901
- Taiwan Dollar
941
- Serbian Dinar
946
- Roumania New Leu
949
- New Turkish Lira
952
- CFA Franc
953
- CFP Franc
975
- Bulgaria Lev
978
- Euro
980
- Ukraine Hryvnia
985
- Poland Zloty
986
- Brazilian Real
-
merchantId
- presence
- Required
- Interface version
- 4
- Order
- 2
Identifier of the shop, this value is provided to the merchant by Sogenactif during the shop registration.
-
officeBatchResponseCode
- presence
- Required
- Interface version
- 4
- Order
- 12
officeBatchResponseCode completes the result of the processing of a payment request handled by which would be rejected (classic reject responseCode) and contains the field of the payment request that is in error.
List of values
00
- None (all fields are correct)
01
- merchantId error
03
- transactionReference error
04
- merchantTransactionDateTime error
05
- amount error
06
- captureDay error
07
- captureMode error
08
- operationAmount error
09
- operationOrigin error
11
- currencyCode error
12
- customerIpAddress error
13
- customerEmail error
14
- customerId error
16
- orderId error
17
- orderChannel error
18
- transactionOrigin error
19
- returnContext error
20
- fromTransactionReference error
21
- cardExpiryDate error
22
- cardNumber error
23
- cardCSCValue error
24
- cardEffectiveDate error
25
- cardSeqNumber error
26
- paymentMeanBrand error
27
- authorisationId error
28
- merchantWalletId error
29
- paymentMeanId error
30
- paymentPattern error
31
- number error
32
- statementReference error
33
- panType error
34
- mandateId error
35
- valueDate error
36
- paymentMeanAlias error
37
- account error
38
- bankCode error
39
- transactionActors error
45
- Date fields format error
46
- settlementMode error
47
- comment error
48
- validationIndicator error
50
- s10TransactionId error
51
- s10TransactionIdDate error
52
- s10FromTransactionId error
53
- s10FromTransactionIdDate error
54
- fraudData error
55
- riskManagementDynamicParam error
56
- riskManagementDynamicValue error
57
- riskManagementDynamicSettingList error
58
- fraudListReason error
59
- fraudListType error
60
- fraudListLevel error
61
- fraudListElementType error
62
- fraudListElementValue error
63
- lastRecoveryIndicator error
64
- orderContext error
65
- travelContext error
66
- deliveryData error
67
- address error
68
- contact error
69
- cardAuthPolicy error
70
- shoppingCartDetail error
71
- merchantExternalId error
72
- paymentMeansBrandSelectionStatus error
73
- settlementArchivingReference error
74
- settlementMerchantSpecificData error
75
- fromTransactionAcceptor error
80
- Merchant not registered to use Sogenactif Office Batch / Merchant not linked to the remitter declared in the header.
-
recordSequence
- presence
- Required
- Interface version
- 4
- Order
- 1
Transaction order in a Sogenactif Office Batch file.
Optional
-
newAmount
- presence
- Optional
- Interface version
- 4
- Order
- 11
Amount of the transaction updated after checkout operation.For example, if after having completed an accepted authorisation request for EUR 10.00, a merchant cancels EUR 3.00, the newAmount field at the end of the cancellation shall be EUR 7.00.The amount is transmitted in the smallest unit of currency.Example for euros: an amount of EUR 10.50 must be transmitted in the form 1050.
-
newStatus
- presence
- Optional
- Interface version
- 4
- Order
- 10
Status of the transaction updated after a checkout operation. The status of a transaction is described by different keywords which change during the operations it undergoes.
List of values
ABORTED
- Transaction totally aborted
CANCELLED
- Transaction totally cancelled
CAPTURED
- Transaction sent to the bank
CAPTURE_REFUSED
- Capture refused
CREDITED
- Transaction totally refund
ENDED
- Transaction ended
EXPIRED
- Transaction expired
PENDING
- Transaction waiting for the authorisation request response
PREPROD
- Transaction of a merchant which is in the pre-production mode. It cannot be settled.
REFUSED
- Transaction refused
TO_AUTHORIZE
- Transaction waiting for the authorisation request
TO_CAPTURE
- Transaction to send to the bank to debit the user
TO_CHALLENGE
- Transaction with a fraud suspicion
TO_CONFIRM_AUTHOR
- Transaction waiting for confirmation of authorization.
TO_CONFIRM_CAPTURE
- Transaction waiting for confirmation of settlement
TO_CONFIRM_CREDIT
TO_CREDIT
- Transaction to send to the bank to credit the user
TO_REPLAY
- Transaction waiting for a validation with authorization request
TO_VALIDATE
- Transaction waiting for a validation
UNDEFINED
- Transaction status not defined
WAITING_AUTHOR
- Technical status for transaction in a temporarily state waiting for a authorisation batch response
-
operationDateTime
- presence
- Optional
- Interface version
- 4
- Order
- 8
Date and time calculated by Sogenactif on which the transaction has been completed.
-
operationOrigin
- presence
- Optional
- Interface version
- 4
- Order
- 6
Origin of an operation (for example: name of the program), set by the sender of the request (merchant or Sogenactif).This field will be present in the operations log sent to the merchant on a daily basis.
-
responseCode
- presence
- Optional
- Interface version
- 4
- Order
- 9
Sogenactif server response code.
List of values
00
- Operation accepted
01
- For panToToken and tokenToPan methods, partial success
02
- Request of authorized on via telephone with the issuer because of exceeding the card authorization threshold
03
- Invalid merchant contract
05
- Refused authorization
11
- Used for differed check. The PAN is blocked
12
- Invalid transaction. Please check the request parameters
14
- Invalid PAN or payment mean data check is failed (e.g. card number or the visual cryptogram of the card or AVS address)
17
- Customer cancellation
24
- In response to a cash management operation: operation not authorized. The operation you wish to perform is not compliant with the transaction status or another operation is in progress at the same time
- In response to a payment creation: operation rejected, request already carried out with the same data and the same parameters
25
- Transaction unknown by Sogenactif
30
- Format error
34
- Fraud suspicion (seal erroneous)
40
- Function not supported: the operation that you wish to perform is not part of the operation type for which you are authorized
51
- Amount too high
54
- Payment mean expiry date is past
55
- Merchant doesn’t accept prepaid cards
57
- Refund operation refused because the original transaction was subject of an unpaid
60
- Transaction pending
62
- Waiting the confirmation for the transaction (used by PayPal 1.0)
63
- Security rules not observed, transaction stopped
75
- Number of attempts to enter the data of the payment mean from Sogenactif Paypage is exceeded
90
- Service temporarily not available
94
- Duplicated transaction: the transactionReference has been used previously
97
- Session expired (no action from the user during 15 minutes), transaction refused
99
- Temporarily problem with the payment server
-
s10TransactionReference
- presence
- Optional
- Interface version XML
- 5
- Interface version CSV
- 5
- Order
- 7
Contains the identification of the transaction (to be compliant with Sogenactif 1.0).Contains the data pair (s10TransactionId, s10TransactionIdDAte) which ensures the uniqueness of the transaction 1.0.
Contains
-
s10TransactionId
- presence
- Required
- Interface version
- 4
- Format
-
N6Any character is accepted
The merchant can choose between transactionId and transactionReference (by default) to identify his transactions.s10TransactionId is an alternative identifier for the transaction to be compliant with Sogenactif 1.0. The couple s10TransactionId/s10TransactionIdDate ensures the unicity of the transaction.
-
s10TransactionIdDate
- presence
- Optional
- Interface version
- 4
Date of the transaction (expressed in the Sogenactif server time zone).The couple s10TransactionId/s10TransactionIdDate ensures the unicity of the transaction 1.0.The use of this couple instead of transactionReference depends on an option in the merchant configuration.
-
transactionReference
- presence
- Optional
- Interface version
- 4
- Order
- 3
The merchant can choose of referencing his transactions by a transactionId or a transactionReference.transactionReference uniquely identifies a transaction throughout the life of the shop.
Response sample
Changelog
Interface version | Data | Attendance | Container |
---|---|---|---|
4 |
amount
|
Request/Response | |
4 |
currencyCode
|
Request/Response | |
4 |
merchantId
|
Request/Response | |
4 |
recordSequence
|
Request/Response | |
4 |
transactionReference
|
Request/Response | |
4 |
operationOrigin
|
Request/Response | |
XML: 5 CSV: 5 |
s10TransactionReference
|
Request/Response | |
4 |
s10TransactionId
|
Container |
s10TransactionReference
|
4 |
s10TransactionIdDate
|
Container |
s10TransactionReference
|
4 |
officeBatchResponseCode
|
Response | |
4 |
newAmount
|
Response | |
4 |
newStatus
|
Response | |
4 |
operationDateTime
|
Response | |
4 |
responseCode
|
Response |